Security Centre

Protecting yourself online

There are important steps you should take to protect yourself from threats such as online identity theft and financial crimeware. Taking the steps below to protect your computer will save you time and potential financial loss should something go wrong.

Step 1: Internet Security Package

Every computer used to access the internet needs an internet security package installed to protect users from financial crimeware and identity theft. The security package from a reputable supplier should include:

• Anti-virus – protects your computer against the latest threats
• Firewall – monitors information going in and out of your computer to prevent unauthorised access
• Anti-spyware – protects your computer from crimeware that may attempt to monitor what you are doing online.

Step 2: Update Your Operating System

An important step in securing your computer is ensuring your operating system remains up to date. Both Microsoft and Apple regularly release updates that provide protection against new types of crimeware.

• Microsoft Windows — use Windows Update http://windowsupdate.microsoft.com
• Apple Mac OS X — use ‘Software Update’ in the Apple menu located in the top left of your computer screen.

Updates are normally released every month. You can configure your computer to automatically download and install updates.

Step 3: Microsoft Windows Security Centre

For users of the Microsoft Windows operating system, the Security Centre can help you take control of security on your computer by displaying all security related settings on one convenient screen.
It will alert you when security software is out of date or when security settings need to be strengthened, ensuring your computer is set up for you to use the internet safely.

You can access the Windows Security Centre in the Control Panel by clicking the Start button (bottom left of your computer screen) and then pressing the letter “C” (on your keyboard).

Hoax SMS or emails

Health Super would never send an SMS or email requesting you to confirm, update or disclose your confidential information. If you receive an SMS or email you believe may be a hoax please forward it as an attachment to If you believe that your security has been compromised or you notice a transaction you did not make, contact us immediately on 1800 331 719.