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Insurance

If you’re a registered employer, your eligible employees get automatic insurance cover with their membership. It’s a great benefit for members and your employees know that they’re protected should the unexpected happen.

The insurance offered by Health Super also meets the minimum death cover required by default funds for Choice of Fund legislation.

If your employees have any enquiries about their insurance, it’s a good idea to direct them to insurance in our Member's Help Centre or to our Member Guide for further information.

Keeping records

One day, one of your employees may need to make an insurance claim. As part of the claim process, the insurer and Health Super may need you to provide employment information about your employee. This is to help us assess their claim and ensure that if they are entitled to a benefit, that it is quickly and efficiently provided to them.

It’s up to you and your workplace how you record this information, but it’s worth making sure you’re prepared. Below is a list of some of the information you may need to provide in the event of a claim:

  • details of employees’ leave history, including dates and type of leave taken
  • details of employees’ pay history, including dates and amounts
  • when employees last attended work performing normal duties
  • when an employee commenced working restricted or light duties
  • when an employee last attended work in any capacity
  • when an employee ceased employment with your company and the reason they ceased employment (i.e. resignation, retirement, retrenchment, ill health, etc.)
  • employee’s job titles
  • description of the employee’s duties and their normal hours
  • whether education, qualification, licensing, certificates or other training was required to perform the employee’s job
  • the employee’s annual salary prior to ceasing work
  • whether or not the employee worked in a supervisory or management capacity
  • how much time the employee spent driving, walking or standing, climbing, crawling or kneeling
  • a complete list of all the jobs the employee has done during employment with your company
  • if you have paid an employee any salary or benefits (including Worker’s Compensation) in the case of injury at work.

We only collect health information from you with the consent of a member when assessing insurance or benefit claims. You can read our privacy policy if you need more information.

Remember, if we need you to provide information to help assess a claim, we’ll help you with any forms and paperwork.

This website is provided by Health Super Pty Ltd ABN 97 084 162 489, AFSL No. 246492, the Trustee of Health Super Fund ABN 88 293 440 675 (Health Super). The website content is of a general nature only and does not take into account your personal objectives, situation or needs. Before making a decision about a Health Super product or service, you should read our Member Guide (Product Disclosure Statement) which is available on this website or by calling 1800 331 719. Some products and services offered on this website are provided by third parties. The Trustee is not responsible for the products or services, views or actions of these third parties. Terms and conditions may apply which should be obtained from the third parties direct. The Trustee does not accept liability if loss or damage is incurred from the acquisition of third party products or services.
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